At cx affiliate, your privacy is our top priority. This privacy policy clearly sets out what information we collect, why we collect it, and how we keep it safe. By reading this page, you will have a full understanding of how securely your data is handled.
By using our platform, you agree to this privacy policy. We'll notify you in advance of any changes.
1 Introduction & Scope
Cx affiliate is a trusted online gaming and betting platform in Bangladesh. When you use our website, app, or any of our services, certain information is collected from you. This privacy policy applies to all cx affiliate services and products.
In this policy, "we" and "our" refer to the entity operating the cx affiliate platform. "You" or "user" refers to anyone who visits our site, creates an account, or uses any of our services.
This privacy policy was last updated in January 2026. Any future changes will be published on this page, and registered users will be notified.
This policy applies solely to cx affiliate's own platform. We are not responsible for the privacy practices of any third-party websites.
2 What Data We Collect
Cx affiliate collects information from you in several ways. Details are outlined below:
a) Information You Provide Directly:
- Name, date of birth, email, and mobile number provided at registration
- Copies of national ID or passport submitted for identity verification
- Payment details — such as bKash, Nagad, or bank account numbers
- Information shared when contacting our support team
- Any information voluntarily added to your profile
b) Automatically Collected Information:
- IP address and device information (OS, browser, screen size)
- Login time, session duration, and page visit data
- Gaming history, betting records, and transaction details
- Data collected through cookies and similar tracking technologies
| Data type |
Reason for collection |
Mandatory? |
| Name and date of birth |
Identity verification and age confirmation |
Yes |
| Email / Mobile |
Account Communication & Security |
Yes |
| NID / Passport |
KYC Verification & Legal Obligations |
Yes for withdrawals |
| Payment information |
Deposit & Withdrawal Processing |
Yes |
| IP & Device |
Security & Fraud Prevention |
Automatic |
| Gaming History |
Service Improvement & Support |
Automatic |
3 How we use your data
Cx affiliate uses your data only for specific, legitimate purposes. We never use your information for anything unrelated to your service. The main purposes for which we use your data are:
- Account management: To create, verify, and keep your account secure.
- Transaction Processing: To process deposits, withdrawals, and bonus payouts.
- Customer support: To resolve your complaints or issues as quickly as possible.
- Security assurance: To prevent fraud, multiple accounts, and money laundering.
- Service Improvement: To analyse your usage patterns and deliver a better experience.
- Legal Obligation: To provide relevant information as required by the relevant authorities.
- Personalized offers: To send you relevant bonuses and promotions based on your preferences.
If you no longer wish to receive marketing emails or SMS from cx affiliate, simply let our support team know at any time and we will opt you out immediately.
4 Data Sharing Policy
Cx affiliate does not sell your personal data to any third party. However, information may be shared in the following limited circumstances:
- Payment providers: Necessary information is shared with bKash, Nagad, or your bank to process transactions.
- Identity Verification Providers: With authorized verification partners to complete the KYC process.
- Legal Authorities: Where required by legal obligation under a court order or government directive.
- Technology partners: With technology service providers essential to platform operations, who are bound by confidentiality agreements.
In all of the above cases, only the minimum necessary information is shared. No third party may use your data for their own purposes.
All third parties working with cx affiliate are required to comply with international data protection standards. They may only use your data for the specific purposes for which it was shared.
5 Data Protection Practices
Cx affiliate has put in place the highest technical and organizational measures to protect your data. The core elements of our security framework are:
- 256-bit SSL/TLS encryption — maximum protection across all data transfers.
- Firewall and intrusion detection systems — to prevent unauthorised access.
- 24/7 automated security monitoring and alert system.
- Regular security audits and vulnerability assessments.
- Restricted staff access — only authorised personnel can view specific data.
- Data backup and disaster recovery planning.
Please note that no system on the internet is 100% impenetrable. Keep your password strong and never share it with anyone. If you notice any suspicious activity, let us know immediately.
6 Cookie Policy
Cx affiliate's website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help enhance your experience.
Cookies we use:
- Essential Cookies: Essential for login sessions and security. Without these, the site will not function properly.
- Functional Cookies: To remember your language preferences and settings.
- Analytics cookies: To understand which parts of the site are most used — fully anonymised.
- Marketing cookies: To show you relevant offers. You can turn this off at any time.
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause some services to stop working correctly.
7 Your Rights
As a cx affiliate user, you have the following rights over your data:
👁️
Right to Access Data
The right to know what personal data we hold about you.
✏️
Right to Rectification
The right to request correction of inaccurate or outdated information.
🗑️
Right to erasure
The right to request deletion of your data under certain circumstances.
⏸️
Right to Restrict Processing
The right to request that the use of your data be restricted to specific purposes.
📦
Data Portability
The right to receive your data in a commonly used, portable format.
🚫
Right to object
The right to object to your data being used for marketing or profiling purposes.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.
8 Data retention period
Cx affiliate retains your data only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements:
- All data is retained for as long as your account remains active.
- After account closure, transaction records may be retained for up to 5 years in accordance with legal obligations.
- Identity verification documents are retained for a minimum of 3 years after account closure.
- Withdrawing marketing consent results in the immediate deletion of the relevant data.
- Backup data is typically deleted automatically within 90 days.
Contact our support team if you'd like to know how long specific data is retained.
9 Child protection policy
Cx affiliate is an adult platform. We do not collect, store, or provide services to anyone under the age of 18.
- Date of birth is verified at the time of registration.
- Where there is doubt, age is verified through identity verification.
- Any account identified as belonging to a minor is closed immediately.
- Parents can contact us regarding any account associated with their child.
If you become aware of a minor using cx affiliate, please notify our support team immediately. We will take prompt action.
10 Contact & Complaints
For any privacy-related questions, requests, or complaints, please
contact us:
- Email: support@cxaffiliate.app
- Help Centre: Help Center page
- Live Chat: Via the chat button at the bottom-right of the website
We'll provide an initial response within 3 business days of receiving your request and aim to resolve it fully within 30 days.
If you have any questions about this privacy policy or wish to exercise any of your rights regarding your data, feel free to get in touch with us.
Frequently asked questions
No, cx affiliate never sells your personal information to third parties. Your data is used solely to provide our services and to meet legal obligations, within strictly defined limits.
Yes, you can view or request corrections to your data at any time. In the case of account deletion, certain information may be retained for a specified period in accordance with legal obligations. Contact support for more details.
Your payment information is secured with 256-bit SSL encryption. We never store full card or account numbers — only the minimum data required to process transactions.
Disabling essential cookies may affect certain login and security-related services. However, turning off analytics and marketing cookies will not impact your access to the site's core features.
For any significant changes, you'll receive a notification via your registered email or mobile number. The date of the latest update is always shown at the top of this page.